Order anything on foodpanda now

Published: 1 October 2024

1. This ‘Order Anything Go Anywhere stamp card’ campaign (“Campaign”) is organised by Delivery Hero (Singapore) Pte. Ltd. ("foodpanda") and will run from 1 October 2024 to 30 November 2024 (“Campaign Period”). Any transaction made outside Singapore and any orders completed after 30 November 2024, 2359 hours are not valid orders and will not qualify for the Campaign.
2. By participating in this Campaign, you agree to be bound by all the terms and conditions set out herein (“Terms and Conditions”) and to receive email and in-app notifications from foodpanda regarding the Campaign.
3. This Campaign is valid for selected registered foodpanda users only. Eligible users (“User”) are allowed to participate in this Campaign by way of the foodpanda app and/or website. Collation of valid orders cannot be shared and is limited to the User accessing this Campaign in his/her foodpanda app and/or website.
4. During the Campaign Period, Users who start the stamp card and make at least one (1) valid Order will stand a chance to win a KLOOK E-Gift Card worth $10,000. (“Prize”).
5. There will be a total of four (4) Prizes to be won, with one (1) winner per Prize.
6. The Prize shall be subject to the following terms and conditions:

a.) All KLOOK E-Gift Cards (“E-Gift Card(s)”) are issued by Klook Travel Technology Limited (“KLOOK”).

b.) The E-Gift Card, is subject to its terms and conditions as well as KLOOK’s General Terms of Use and Privacy Policy, as may be amended or modified from time to time at KLOOK’s sole discretion.

c.) The E-Gift Card is non-refundable and cannot be re-transferred or sold to third parties.

d.) The E-Gift Card shall not be applicable for the following KLOOK product(s) usage:

Stay+ Bundles
Klook Passes
Bundle & Save Passes
Travel Insurance
Hong Kong Palace Museum Ticket
Hong Kong Science Museum Special Exhibition
and other products as may be further specified by KLOOK from time to time.

e.) Unless otherwise specified, use of KLOOK Credits or E-Gift Card balance and all special promotions, discounts, or promotional coupons will not be applicable in the purchase of E-Gift Card.

f.) The validity of each E-Gift Card is 1 year from the date of receipt of the E-Gift Card, unless otherwise stated. For clarity, the expiry of the E-Gift Card will be reflected in your Klook account.

g.) Upon expiry of the E-Gift Card, any unutilised E-Gift Card balance shall be forfeited.

h.) For the avoidance of doubt, expiry of the E-Gift Card shall not affect product(s) already purchased. E-Gift Card may only be utilized in the selected currency.

i.) For inquiries, please contact KLOOK’s customer service at support@klook.com.

j.) Other terms and conditions apply.

7. While the stamp card contains a total of ninety-nine (99) order milestones, Users are not required to complete all milestones. As long as Users start the stamp card and make one (1) valid order, Users will receive (1) lucky draw chance. The more valid orders made, the more chances Users will earn but the maximum number of chances a User may earn is ninety-nine (99).
8. Further Orders delivered after the completion of the ninety-nine (99) milestones will not count and/or increase the chances of winning the Prize.
9. Only valid orders will count towards this Campaign. A valid order (“Order”) must:

(a) be placed within the stated time frame (date, day and/or time) of the stamp card. Pre-orders delivered outside of the stated time frame are not valid orders and will not count towards the stamp card progression;
(b) not be cancelled or refunded (in part or in full). Should there be any cancellation of orders, users will be disqualified from this Campaign. Any Prizes issued (or their equivalent value) must be returned to foodpanda; and
(c) not a pandago order.

10. For the avoidance of doubt, Users will earn stamps when the Order has been delivered, and not upon placing the Order. Users will not earn any stamps for pandago orders.
11. To participate in the stamp card, Users must complete the Orders in a sequence and according to the requirements stated on the stamp card.
12. Users must click the stamp card’s “Start” button before attempting to collect the first stamp. Any Order made before clicking the “Start” button will not earn the user a stamp or any progress in the stamp card.
13. Once an order is placed, check that it has been successfully delivered with the stamp marked as “completed” before proceeding to make the next order. If a new order is placed while the previous order is still being delivered, the second and/or subsequent order(s) will be invalid and will not be counted in the stamp card. If the previous order is unsuccessfully delivered, it will also be an invalid order.

14. There will be one (1) winner drawn every two (2) weeks in the following manner:

Winner	Draw Date	Period of Orders
Winner 1	16 October 2024 at 14:30	1 October 2024 - 14 October 2024
Winner 2	4 November 2024 at 14:30	1 October 2024 - 31 October 2024
Winner 3	18 November 2024 at 14:30	1 October 2024 – 14 November 2024
Winner 4	3 December 2024 at 14:30	1 October 2024 - 30 November 2024

15. During the Draw Dates at the foodpanda office located at 63 Robinson Road, #11-01 Afro Asia, Singapore 068894, one (1) winner for the Prize will be randomly drawn from the pool of entries by means of computerized draw under the supervision of an external auditor. foodpanda shall have the right to draw a reserve winner to replace any winner drawn who is subsequently disqualified or unable to collect the Prize.
16. The winners from each draw will be announced on foodpanda’s website and notified within seven (7) calendar days from the Draw Dates.
17. Winners of the Prizes will be notified via any means of communication deemed appropriate by foodpanda, including, but not limited to, email (“Notification”). foodpanda will provide instructions to the winners on how to claim the Prize(s). In claiming the Prize, foodpanda and KLOOK may request for identification documents for verification purposes. The Prize will be sent to the registered email address of the winner for redemption with KLOOK. Please ensure that your email address registered with foodpanda is valid as the Prize will be forfeited should the email address be invalid.
18. Prizes must also be claimed before the date stated in the Notification. No extensions will be allowed for all Prizes and foodpanda will not entertain any claims after this date, and failure to redeem the Prize after this date will result in the winners forfeiting their Prize and no claims whatsoever for payment or compensation shall be entertained.
19. Prizes are non-negotiable, non-transferable, and non-exchangeable for cash, credit and/or products of any kind. Prizes must be collected as stated and you agree to accept any Prize you may win in “as-is” condition at the time of issuance/collection. There shall be no refund or exchange for any partially used or unused Prizes.
20. If Users complete the stamp card within the Campaign Period, they will get a badge on the foodpanda app and/or website.
21. Users may view their earned badges (if any) under the “Badges” section in the panda rewards page and users may view vouchers earned (if any) under “Voucher” section in the foodpanda app main menu dropdown.
22. foodpanda reserves the right to disqualify users from this Campaign if they engage in any practices deemed to be fraudulent or unfair.
23. Any decisions made by foodpanda in relation to this Campaign shall be final and conclusive and any request for appeal review shall not be entertained.
24. Prizes are subject to their own terms and conditions. foodpanda shall not be responsible to convey all the terms and conditions to Users and foodpanda will not address any inquiries related to the Prize. Any queries for the Prize should be addressed directly to KLOOK. foodpanda shall also not bear any additional costs incurred by the winners for the Prize.
25. foodpanda shall also not be responsible and liable for:

(a) any failure or delay in the services provided by KLOOK in relation to the Prize;
(b) any claims by Users or be accountable for losses of any nature including damage of property or any personal injury or loss of life resulting in the participation of this Campaign;
(c) the Prize or any component thereof including but not limited to any limitations that may prevent Users from redeeming and/or using the Prize; and
(d) any claims by Users or be accountable for third-party claims or losses of any nature, including but not limited to, loss of profits, punitive, indirect, special, incidental, or consequential damages or for other damages and any related claims of any nature resulting from your participation in this Campaign and/or the use of the Prize or any component thereof.

26. foodpanda may at its sole and absolute discretion also:

(a) amend these Terms and Conditions;
(b) forfeit, disqualify, or refuse to allow any user to participate in this Campaign without having to provide any reasons or justifications; and
(c) modify, withdraw, or discontinue, temporarily or permanently, this Campaign or any part thereof (including but not limited to the Campaign mechanics and rewards) at any time without prior notice.

27. All changes or updates will be made available on the foodpanda app and/or website.
28. By participating in this Campaign, you hereby deemed to have consented to the collection, use and disclosure of your name, image, photographs, voice and video recordings and/or likeness by foodpanda and/or third party appointed by foodpanda for the following purposes without any payment and/or compensation and in accordance with the Personal Data Protection Act 2012 and foodpanda’s privacy policy:

(a) administration of this Campaign or any component thereof (including Notification and announcement of the winners);
(b) collection of the Prize;
(c) editorial, advertising, promotional, marketing;
(d) reporting of winners to the relevant authority/ies; and/or
(e) other purposes.

29. foodpanda does not take any responsibility in the case of any event that may prevent the user from participating in this Campaign or any component thereof, as a result of certain technical restrictions or other limitations or force majeure, which include but is not limited to regulatory events, government directive, government intervention, pandemic, movement control orders, and act of God, etc.
30. Any collection, use and disclosure of a user’s personal data will be in accordance with foodpanda’s Privacy Policy (https://www.foodpanda.sg/contents/privacy.htm).
31. The terms and conditions relating to the use of the foodpanda platform shall continue to apply and are incorporated by reference herein, a copy of which may be accessed in the foodpanda app or on our website (https://www.foodpanda.sg/contents/terms-and-conditions.htm) and Privacy Policy.
32. These Terms and Conditions shall be construed and governed in accordance with the laws of Singapore.
33. Available on the latest foodpanda app version and website only.

Order Anything, Go Anywheree - foodpanda™ Singapore

Order anything on foodpanda now