the castella was really nice! a bit on the dry side though. whoopie pie not bad
Soft Castella Original
S$ 2.50
来自 TOUS les JOURS (Northpoint City) 的回应
9 months ago
Thank you for sharing your feedback with us! We’re so glad you enjoyed the castella and whoopie pie. Noted on the castella texture — we’ll work on improving it so it’s even better next time!
keep giving me choc croissant instead of pain au raisin!2nd time already
来自 TOUS les JOURS (Northpoint City) 的回应
10 months ago
Hello Meiyi, we’re very sorry to hear that this has happened again, and we sincerely apologize for the repeated mistake. We will strengthen our staff training and internal processes to ensure this does not happen in the future.
Loved the cornet but would appreciate if items are updated so that our orders wont be cancelled. Wanted to try the blackforest cake but no stock.
来自 TOUS les JOURS (Northpoint City) 的回应
11 months ago
Hello! We're so sorry about the Blackforest cake issue. Due to a glitch with our Foodpanda system, some items weren’t updated in time. We're working to fix it ASAP. Thank you for your patience and support! 🙏
the cake doesn't taste like butter at all very sweet can't eat at all had to throw the whole cake😡the golden financier is too sweet too and taste disgusting.
32 Layered Tissue Bread
S$ 6
来自 TOUS les JOURS (Northpoint City) 的回应
4 days ago
Hi, thank you for your feedback. We're sorry to hear the cake and Golden Financier did not suit your taste preferences. The cake is made with our special chocolate butter cream filling. We will work on improving the product.
I paid $20 over because of just one bread I like but it tuned out to be OOS and didn’t arrive. The second bread I like wasn’t included either. The staff may forgot to pack. Totally wasted my money.
来自 TOUS les JOURS (Northpoint City) 的回应
9 months ago
We’re truly sorry for the unpleasant experience and the missing items in your order. 🙏 We would like to offer you some compensation for this. Could you kindly contact us via WhatsApp at 8338 8166 so we can assist you directly?