They sold out of mochi! They gave me a refund! I specifically ordered this mochi!
The breads here are very tasty. Should I keep them in the fridge to stay fresh until tomorrow?
Artisan Rice Bagel
S$ 3.20
Milky Soft Pillows
S$ 3.50
Mini Cheese Roll (8-10Pcs)
S$ 6
Roll Cake Piece (Gourmet Butter Roll)
S$ 5
Meat & Cheese Bread
S$ 4.50
来自 TOUS les JOURS (Bukit Pasoh Road) 的回应
1 month ago
Thank you for your kind words! 😊
For best texture and taste, we recommend keeping the breads at room temperature if consuming the next day. If you prefer to refrigerate, you may lightly warm them before enjoying.
delicious cake, came with knife, candle and matches too!
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Signature Fresh Cream Cake No.2
来自 TOUS les JOURS (Bukit Pasoh Road) 的回应
6 months ago
Hello dear,
Thank you so much for your kind words! We're glad you enjoyed the cake and the little touches we prepared. Hope to see you again soon!
Very delicious
Signature Black Forest Cake
S$ 55
来自 TOUS les JOURS (Bukit Pasoh Road) 的回应
8 months ago
Thank you so much! We’re happy you enjoyed it and hope to serve you again soon.
Ordered 10 items, but half were cancelled because they were out of stock. I think your store should be more diligent in keeping the inventory updated so customers don’t end up disappointed.
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Artisan Salted Butter Pan Bread
无法提供
Chewy Sesame Ball (2Pcs)
来自 TOUS les JOURS (Bukit Pasoh Road) 的回应
1 month ago
Thank you for sharing your experience with us. We sincerely apologise for the inconvenience caused. We will review this with the team to ensure better stock management and minimise such occurrences. Thank you again for your feedback.
I ordered 2 original 1 choco but received 2 choco instead. I find the financier too sweet
32 Layered Tissue Bread
S$ 6
来自 TOUS les JOURS (Bukit Pasoh Road) 的回应
2 months ago
Thank you for your feedback, and we’re sorry for the mix-up with your order. We appreciate you bringing this to our attention, and we will review this internally. We appreciate your understanding and hope to serve you better in the future.
some items may be sold out and it will be removed from ur order after ordering. take note.
来自 TOUS les JOURS (Bukit Pasoh Road) 的回应
3 months ago
Thanks for the feedback, and we apologize for the inconvenience. We have escalated this specific issue with the delivery platform to help resolve it. We value your input as it helps us improve.
32 Layered Tissue Bread, it was croissant bread texture which i don't really like. Soft Morning Roll and Tuna Pastry not nice.
来自 TOUS les JOURS (Bukit Pasoh Road) 的回应
1 month ago
Thank you for your feedback. We're sorry to hear the bread and Pastry did not meet your expectations. We appreciate you sharing this and will pass your comments to our team for review and improvement.
Either operator needs to ensure fresh cream cake is secured properly or delivery needs to be careful.The cream melted and cake look like a mess.Taste is good though.Embarrassng for bday.
来自 TOUS les JOURS (Bukit Pasoh Road) 的回应
11 months ago
Thank you for your feedback, and we’re truly sorry for the condition of the cake upon arrival. We'll review both our packing process and delivery handling to prevent this. We apologize for the disappointment caused.
Indicated in the app to ‘call me if item is out of stock’, but the restaurant didn’t and cancelled 80% of the order value without contacting me. Paid $10 in delivery fees, received a single $6 item.
来自 TOUS les JOURS (Bukit Pasoh Road) 的回应
2 months ago
We sincerely apologise for the inconvenience caused. Due to platform restrictions, we were unable to contact you directly despite the in-app note. We regret the experience and hope you will consider giving us another chance in the future.
The cake was badly damaged upon arrival
来自 TOUS les JOURS (Bukit Pasoh Road) 的回应
5 months ago
We’re so sorry to hear that your cake arrived in poor condition.
Please contact us via WhatsApp at 8338 8166, and we’ll look into this immediately and arrange a suitable compensation for you. We sincerely apologize for the inconvenience caused.
There's cockroach inside the food!
来自 TOUS les JOURS (Bukit Pasoh Road) 的回应
11 months ago
We're very sorry to hear this. We maintain strict hygiene, and such cases are extremely rare. It may have occurred during delivery. We’ll look into this and take necessary action to prevent it from happening again.